Refund and Cancellation
Your Assurance Matters
Understand Our Refund and Cancellation Policies
- Get your full refund within 14 days.
- Cancellation options that fit your needs.
- Swift processing for your peace of mind.
Our Commitment to You
Why Choose Us for Your Education?
At NextGen Institutions, we prioritize your satisfaction and peace of mind. Our dedicated support team is here to guide you through every step, ensuring you choose the right path for your educational journey.
- 24/7 Customer Support We're always here for you.
- Transparent Processes No hidden fees, just honest policies.
- Tailored Educational Solutions Refunds and cancellations designed for your needs.
FAQs
Got Questions? We're Here to Help!
What is our refund policy?
At NextGen Institutions, we know you may have questions about our policies. Here’s a breakdown of commonly asked questions and answers that might help.
How can I cancel my enrollment?
To cancel your enrollment, reach out to our support team as soon as possible. They’ll assist you with the steps you need to take.
When will I receive my refund?
Refunds are usually processed within 7-10 business days after your request has been approved. We aim to get it back to you as soon as we can.
Is there a time limit for refunds?
Yes, refund requests should be made within 14 days of your enrollment to ensure you qualify for a refund.
What if I missed the deadline?
If you missed the refund deadline, we recommend talking to our support team to discuss your options.
Can I change my course?
Yes, you can request a change to your course. Please reach out to our team, and they’ll help you with the process.
What services are included?
Our services include full support during your learning journey, as well as resources to help you every step of the way.
Who can I talk to for help?
If you need help, our support team is just a call or message away. We’re always here to assist you.
Got More Questions?
We’re here to help with any other questions you may have.